Hilton Garden Inn Surprise Phoenix | Hotel in Surprise

| 9.4 (735 Reviews) |  1 Bathroom
Surprise Hotel | Hilton Garden Inn Surprise Phoenix

Hotel in Surprise

This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Hilton Garden Inn Surprise Phoenix offers 124 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shampoo
  • Free toiletries
  • Soap
  • Private bathroom
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Bedroom
  • Heating
  • Blackout drapes/curtains
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Laptop-friendly workspace
  • Safe
  • Desk
  • Desk chair
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 18.99 for adults and USD 10.00 for children
  • 1 restaurant
  • Microwave
  • Refrigerator
  • Coffee/tea maker
Parking
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
  • Onsite parking includes off-street options
Accessibility
  • Low-height desk
  • Portable shower seat
  • Lever door handles
  • Wheelchair-accessible van parking
  • Low-height counter and sink
  • Wheelchair-accessible path to elevator
  • Phone accessibility kit
  • Wheelchair-accessible lounge
  • Low-height door lock
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path of travel
  • Low-height bed
  • Well-lit path to entrance
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Elevator
  • Grab bar in shower
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-width doorways
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair-accessible restaurant
  • In-room accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
Activities
  • Hot tub
  • Fitness center
  • Outdoor pool
Entertainment
  • TV
  • MP3 dock
  • Premium channels
General
  • Computer station
  • 24-hour business center
  • Conference space (1323 square feet)
  • Meeting room
  • Banquet hall
  • Grocery/convenience store
  • Elevator
  • Front-desk safe
  • Spanish
  • English
  • TV in lobby
  • Designated smoking areas (fines apply)
Guest Services
  • Refrigerator
  • Outdoor pool
  • Microwave
  • Grocery/convenience store
  • Free cribs/infant beds
  • Laundry facilities
  • Fence around the pool
  • Snack bar/deli
  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Dry cleaning service
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Firepit
  • Pool umbrellas
  • Pool sun loungers
  • Outdoor furniture
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 18.99 for adults and usd 10.00 for children pet fee: usd 75 per accommodation, per stay (maximum usd 125 per stay) service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 60 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation, per stay (maximum usd 125 per stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Kieran
Apr 26, 2026 03:40:45 AM
Review Score:   10
Summary: No issues feeling safe at this location. Central to Surprise stadiums and an easy walk through the commons area to the park. Hotel was always clean and all the staff (front counter, service, cleaning) were friendly and attentive. Breakfast and dinner options were very adequate and the coffee was above average, which was very much appreciated!
See All Reviews

Room Arrangement

Room Info Facilities
Room, 2 Queen Beds, Accessible, Bathtub
Room Size: 495 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Accessible, Bathtub

General

Shower/tub combination, Square feet - 495, Pets not allowed, Ping - 14, Hand-held showerhead, Grab bar - in bathtub, Grab bar - near toilet, Square meters - 46, Accessible bathtub, Portable bathtub seat, Wheelchair-accessible bathroom vanity, Bed count minimum 2, Bed count maximum 2
Room, 2 Queen Beds
Room Size: 355 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Shower only, Pets not allowed, Square feet - 355, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Room, 2 Queen Beds, Accessible (Hearing)
Room Size: 355 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Accessible (Hearing)

General

Doorbell/telephone notification, Shower/tub combination, Pets not allowed, Square feet - 355, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Room, 1 King Bed, Accessible, Bathtub
Room Size: 495 square feet m2
1 King Bed
Room, 1 King Bed, Accessible, Bathtub

General

Shower/tub combination, Square feet - 495, Pets not allowed, Ping - 14, Hand-held showerhead, Grab bar - in bathtub, Grab bar - near toilet, Square meters - 46, Accessible bathtub, Portable bathtub seat, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Room Size: 495 square feet m2
2 Queen Beds

General

Wheelchair-accessible bathroom vanity, Square feet - 495, Shower only, Pets not allowed, Ping - 14, Hand-held showerhead, Grab bar - near toilet, Square meters - 46, Wheelchair accessible, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed
Room Size: 312 square feet m2
1 King Bed
Room, 1 King Bed

General

Ping - 9, Square meters - 29, Shower only, Pets not allowed, Square feet - 312, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible (Hearing)
Room Size: 320 square feet m2
1 King Bed
Room, 1 King Bed, Accessible (Hearing)

General

Ping - 9, Square meters - 30, Doorbell/telephone notification, Shower/tub combination, Pets not allowed, Bed count minimum 1, Square feet - 320, Bed count maximum 1
Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)
Room Size: 495 square feet m2
1 King Bed
Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

General

Wheelchair-accessible bathroom vanity, Square feet - 495, Shower only, Pets not allowed, Ping - 14, Hand-held showerhead, Grab bar - near toilet, Square meters - 46, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1

FAQ's

Is this Surprise hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surprise hotel have a swimming pool?

Yes, this Surprise hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise hotel?

Best-rates for the Surprise hotel starts from $134 per night with includes Parking, TV, Wheelchair Accessible, Accessibility, Bedding/Linens, Fireplace/Heating, Child Friendly, Hot Tub, Pool, Security/Safety, Wellness Facilities, Guest Services, Barbecue/Outdoor Cooking, Air Conditioner, Bar, Breakfast, Internet, Kitchen, Designated Smoking Area, Balcony/Terrace, Business Services, Restaurant, Toiletries, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surprise hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise hotel?

Based on the information reported by the owner or manager, the Surprise hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD134
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