Holiday Inn Express & Suites Ann Arbor West by IHG | Hotel in Dexter
Hotel
9.0
(839 Reviews) |
1 Bathroom
Available rates:
Hotel in Ann Arbor, Dexter
Hotel in Dexter with free breakfast and a 24-hour fitness center An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request. Holiday Inn Express & Suites Ann Arbor West by IHG offers 109 accommodations with coffee/tea makers and hair dryers. 42-inch LED televisions come with premium cable channels.
Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 2:00 am contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 3 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Rachel
Sep 23, 2025 09:38:16 PM
Review Score:
4
Summary: The staff that work at the front desk seem to work hard and do their best. We were impressed with their efforts. However, the room we stayed in was extremely outdated and stains were everywhere. There were also stains all over the carpets throughout the hallways and elevators of the hotel. The bathroom in our room was not clean. A main light was not working at all so they switched us to another room but the review still applies, if not more so. The front desk did mention that they are in the process of their "ten year renovation" (didn't see any signs of this other than maybe the lobby), and the room we were in looked like it hadn't been renovated in over twenty years. Furthermore, we did not have a smart TV so there was no movie watching or streaming at all! Just a lame channel lineup with a terrible picture. We were not expecting this and between that and our room, it felt like we stepped back in time. Had we known, we would not have rented at this hotel because we were two moms on a girls' trip with our middle school and high school age daughters. Watching a movie was part of the planned fun! We also opted out of using the pool. It did not look clean or up to date. Breakfast was probably the best value there. I'm sorry to have to give a negative review, but until this hotel is renovated I cannot recommend it.
See All Reviews
Reviews
Rachel
Sep 23, 2025 09:38:16 PM
Review Score:
4
Summary: The staff that work at the front desk seem to work hard and do their best. We were impressed with their efforts. However, the room we stayed in was extremely outdated and stains were everywhere. There were also stains all over the carpets throughout the hallways and elevators of the hotel. The bathroom in our room was not clean. A main light was not working at all so they switched us to another room but the review still applies, if not more so. The front desk did mention that they are in the process of their "ten year renovation" (didn't see any signs of this other than maybe the lobby), and the room we were in looked like it hadn't been renovated in over twenty years. Furthermore, we did not have a smart TV so there was no movie watching or streaming at all! Just a lame channel lineup with a terrible picture. We were not expecting this and between that and our room, it felt like we stepped back in time. Had we known, we would not have rented at this hotel because we were two moms on a girls' trip with our middle school and high school age daughters. Watching a movie was part of the planned fun! We also opted out of using the pool. It did not look clean or up to date. Breakfast was probably the best value there. I'm sorry to have to give a negative review, but until this hotel is renovated I cannot recommend it.
Michael
Jul 21, 2025 06:40:11 PM
Review Score:
8
Summary: Very clean hotel. The strong smell of the pool wasn’t pleasant.
Ross
Jun 23, 2025 07:40:06 PM
Review Score:
10
Summary: Perfect
SARA
Jun 11, 2025 11:37:54 PM
Review Score:
6
Summary: Bathrooms could be cleaner
Diana
Jun 11, 2025 05:38:06 AM
Review Score:
8
Summary: The room was so dark you could not read a book without opening the window shades, but we were on the ground floor where anyone can look in. It was frustrating not to have bright light when working at the desk or doing paperwork or even sitting in the chair that had a light fixture just over my head that gave off a yellow glow. It was like living in a cave. I would walk into the entry way or the bathroom to read properly. The property was nice, the bed was comfortable, the people were nice, location was great. Put in a central light so you can see to pack your bags!!
sharon
Jun 10, 2025 12:47:58 PM
Review Score:
10
Summary: Comfortable rooms
Good breakfast
Convenient location
Kaye
Jun 1, 2025 01:35:23 AM
Review Score:
6
Summary: Very expensive
Stacey
May 19, 2025 12:06:17 AM
Review Score:
10
Summary: Great staff at hotel
Jon
May 5, 2025 03:37:55 AM
Review Score:
10
Summary: Much better than I expected. Clean, bright, good breakfast, good coffee in the lobby
Diego
May 5, 2025 12:51:44 AM
Review Score:
8
Summary: Good hotel near Ann Arbor. Suite has 2 good size rooms but only one bathroom which is inconvenient for 4-5 people
