Is this The Cardinal Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Cardinal Hotel have a swimming pool?

No, this The Cardinal Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is The Cardinal Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Cardinal Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Cardinal Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Cardinal Hotel?

Based on the information reported by the owner or manager, the The Cardinal Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Cardinal Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Cardinal Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Cardinal Hotel | Hotel in Palo Alto

9.0 (350 Reviews) | 1 Bathroom

University South Hotel | The Cardinal Hotel

Hotel in University South, Palo Alto

Hotel with a coffee shop, a quick walk to Stanford Shopping Center
This smoke-free hotel features a coffee shop/cafe, a 24-hour front desk, and express check-in. WiFi in public areas is free. Additionally, express check-out and a lobby fireplace are onsite.
The Cardinal Hotel offers 63 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LED televisions come with premium satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime contactless check-in available express check-in available

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 20.0 per day. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 22 for adults and usd 22 for children nearby parking fee: usd 15 per day (39 ft away) rollaway bed fee: usd 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Sep 5, 2025 02:27:12 AM

Review Score: 4

Summary: I can't believe I paid a premium for this stay. Old building that hasn't been renovated with care. A thousand layers of paint prevented the bathroom door from latching. We just had to keep the bathroom door ajar. Front door dead bolt didn't work. No A/C (which isn't uncommon for these older buildings), but mediocre ceiling fan and poor ventilation. In an attempt to cool down the room, we kept the window open. That meant no privacy. It also didn't help much and was very noisy. Closed the window and we slept in a sauna; it wasn't even a hot day. Just zero ventilation. Squeaky floors above us, loud pipes, super loud ice machine in the hallway, and hallway ceiling lights would buzz at a high pitch pretty regularly. TV is basic cable without even a decent channel guide. Pros: comfortable mattress and bedding, convenient location on Hamiton and Ramona. Overall, I do not recommend this hotel.

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